Adel abuzaid قام بنشر يوليو 21, 2016 مشاركة قام بنشر يوليو 21, 2016 إكتشفنا مشكلة في هذا الإصدار مؤداها أنك لا تستطيع آن تغير إسم المستخدم مرفق بيانات المشكلة و تعقيب الشركة عليها : اقتباس Adel Abuzaid 20 July 2016 - 01:23 AM I need to change the display name of one of our member the member name is currently hanyfat to be changed to هاني بدر I tried to edit the profile but the system refuse Marc Stridgen 20 July 2016 - 01:25 PM Hello You would need to take a look at the "Allowed characters in display names" setting, as the value you are entering is not currently allowed. You can find this within Members>Member Settings>Profiles>Profile Settings Kind Regards, Marc Stridgen Invision Power Services, Inc. Rate this response: Adel Abuzaid 20 July 2016 - 03:39 PM I altered the profile setting to set the allowed character in the user name to have to a-Z0-9ا-ي the last part is for the arabic alphabet fro ا to ي changing the user name from Hanyfat to هاني بدر it didn't work Adel Abuzaid 20 July 2016 - 03:44 PM I done exactly what you said it didn't work what i put for allowed characters a-Z0-9ا-ي the last part for alphabetic Arabic I think it may be related to the range Arabic characters Marc Stridgen 20 July 2016 - 04:47 PM Hello, We've reviewed your request and unfortunately, it is going to require further investigation. I've escalated your ticket, and it will be addressed as quickly as possible. Because of the advanced nature of your request, please note that it may take longer than usual to fully address your concern. Please also note that advanced support is only available Monday through Friday. I apologize for this delay. Please ensure, to avoid further delay, that the access information provided on file is and remains valid throughout the duration of this request. Thank you for your cooperation and patience; we look forward to working towards a resolution for you. Kind Regards, Marc Stridgen Invision Power Services, Inc. Rate this response: Andy Millne 21 July 2016 - 05:48 AM Hello, Thank you for bringing this to our attention. We have an internal bug report for this issue and are working on a fix. In the meantime you would need to remove the username restriction. Please accept our apologies for the inconvenience in the meantime Kind Regards -- Andrew Millne Invision Power Services, Inc. رابط هذا التعليق شارك More sharing options...
محمد طاهر عرفه قام بنشر يوليو 21, 2016 مشاركة قام بنشر يوليو 21, 2016 السلام عليكم شكرا على التنويه رابط هذا التعليق شارك More sharing options...
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